{"id":5335,"date":"2026-08-07T18:44:24","date_gmt":"2026-08-07T22:44:24","guid":{"rendered":"https:\/\/flavva.com\/refund-and-returns\/"},"modified":"2026-08-11T21:30:21","modified_gmt":"2026-08-12T01:30:21","slug":"refund-and-returns","status":"publish","type":"page","link":"https:\/\/flavva.com\/fr\/refund-and-returns\/","title":{"rendered":"Refund and Returns"},"content":{"rendered":"<div class=\"flavva-policy\" data-flavva-policy=\"refunds\">\n<p><em>Last updated: August 12, 2026<\/em><\/p>\n<p><strong>FLAVVA<\/strong><br \/>1252 Rue Bergar, Laval, Quebec H7L 0A1, Canada<br \/>Email: <a href=\"mailto:info@flavva.com\">info@flavva.com<\/a><br \/>Phone: <a href=\"tel:+15146177877\">+1 (514) 617-7877<\/a><\/p>\n<h2>1. Perishable products<\/h2>\n<p>FLAVVA sells refrigerated foods. For food safety, we generally cannot accept returns of opened products or items that were not kept refrigerated after delivery.<\/p>\n<h2>2. Quality or delivery issues<\/h2>\n<p>If an item arrives damaged, thawed, incorrect, or missing, contact us within <strong>48 hours<\/strong> of delivery at <a href=\"mailto:info@flavva.com\">info@flavva.com<\/a> with your order number and photos if possible. We will offer a replacement or refund as appropriate.<\/p>\n<h2>3. Our errors<\/h2>\n<p>If FLAVVA ships the wrong product or double-charges you, we will correct it promptly with a refund or reshipment.<\/p>\n<h2>4. Cancellations<\/h2>\n<p>You may request cancellation before shipment. Once a refrigerated package is in transit, cancellation may no longer be possible.<\/p>\n<h2>5. Refunds<\/h2>\n<p>Approved refunds are issued to the original payment method, typically within 5\u201310 business days depending on your bank.<\/p>\n<h2>6. Contact<\/h2>\n<p><a href=\"mailto:info@flavva.com\">info@flavva.com<\/a> \u00b7 +1 (514) 617-7877<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: August 12, 2026 FLAVVA1252 Rue Bergar, Laval, Quebec H7L 0A1, CanadaEmail: info@flavva.comPhone: +1 (514) 617-7877 1. Perishable products FLAVVA sells refrigerated foods. For food safety, we generally cannot accept returns of opened products or items that were not kept refrigerated after delivery. 2. Quality or delivery issues If an item arrives damaged, thawed, [&hellip;]<\/p>\n","protected":false},"author":6074,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_angie_page":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5335","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last updated: August 12, 2026 FLAVVA1252 Rue Bergar, Laval, Quebec H7L 0A1, CanadaEmail: info@flavva.comPhone: +1 (514) 617-7877 1. Perishable products FLAVVA sells refrigerated foods. For food safety, we generally cannot accept returns of opened products or items that were not kept refrigerated after delivery. 2. 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