{"id":5335,"date":"2026-08-07T18:44:24","date_gmt":"2026-08-07T22:44:24","guid":{"rendered":"https:\/\/flavva.com\/refund-and-returns\/"},"modified":"2026-09-06T11:56:06","modified_gmt":"2026-09-06T15:56:06","slug":"refund-and-returns","status":"publish","type":"page","link":"https:\/\/flavva.com\/fr\/refund-and-returns\/","title":{"rendered":"Refund and Returns"},"content":{"rendered":"<div class=\"flavva-policy\" data-flavva-policy=\"refunds\">\n<p><em>Last updated: August 12, 2026<\/em><\/p>\n<p><strong>FLAVVA<\/strong><br \/>1252 Rue Bergar, Laval, Quebec H7L 5A2, Canada<br \/>Email: <a href=\"mailto:info@flavva.com\">info@flavva.com<\/a><br \/>Phone: <a href=\"tel:+15146177877\">+1 (514) 617-7877<\/a><\/p>\n<h2>1. Perishable products<\/h2>\n<p>FLAVVA sells refrigerated foods. For food safety, we generally cannot accept returns of opened products or items that were not kept refrigerated after delivery.<\/p>\n<h2>2. Quality or delivery issues<\/h2>\n<p>If an item arrives damaged, thawed, incorrect, or missing, contact us within <strong>48 hours<\/strong> of delivery at <a href=\"mailto:info@flavva.com\">info@flavva.com<\/a> with your order number and photos if possible. We will offer a replacement or refund as appropriate.<\/p>\n<h2>3. Our errors<\/h2>\n<p>If FLAVVA ships the wrong product or double-charges you, we will correct it promptly with a refund or reshipment.<\/p>\n<h2>4. Cancellations<\/h2>\n<p>You may request cancellation before shipment. Once a refrigerated package is in transit, cancellation may no longer be possible.<\/p>\n<h2>5. Refunds<\/h2>\n<p>Approved refunds are issued to the original payment method, typically within 5\u201310 business days depending on your bank.<\/p>\n<h2>6. Contact<\/h2>\n<p><a href=\"mailto:info@flavva.com\">info@flavva.com<\/a> \u00b7 +1 (514) 617-7877<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: August 12, 2026 FLAVVA1252 Rue Bergar, Laval, Quebec H7L 5A2, CanadaEmail: info@flavva.comPhone: +1 (514) 617-7877 1. Perishable products FLAVVA sells refrigerated foods. For food safety, we generally cannot accept returns of opened products or items that were not kept refrigerated after delivery. 2. Quality or delivery issues If an item arrives damaged, thawed, [&hellip;]<\/p>\n","protected":false},"author":6074,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_angie_page":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5335","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Refund and return notes for refrigerated FLAVVA orders in Quebec.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/flavva.com\/fr\/refund-and-returns\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.5\" \/>\n\n\t\t<!-- Google tag (gtag.js) --> <script async src=\"https:\/\/www.googletagmanager.com\/gtag\/js?id=G-69XJVZCSR5\"><\/script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-69XJVZCSR5'); <\/script>\n<meta name=\"google-site-verification\" content=\"COYY6-0iXaNgCcNWpnBuNKP97PjfeVx-i5a19UJGWCw\" \/>\n\t\t<meta property=\"og:locale\" content=\"fr_CA\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Flavva Eat Healthy  Refrigerated hummus and Mediterranean dips from Laval, Quebec\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Refunds and returns | FLAVVA Quebec\" \/>\n\t\t<meta property=\"og:description\" content=\"Refund and return notes for refrigerated FLAVVA orders in Quebec.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/flavva.com\/fr\/refund-and-returns\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/flavva.com\/wp-content\/uploads\/2026\/04\/flavva-discovery-box-12-pack-1.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/flavva.com\/wp-content\/uploads\/2026\/04\/flavva-discovery-box-12-pack-1.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1254\" \/>\n\t\t<meta property=\"og:image:height\" content=\"1254\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-08-07T22:44:24+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-09-06T15:56:06+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/flavvafb\/\" \/>\n\t\t<meta property=\"og:locale:alternate\" content=\"en_CA\" \/>\n\t\t<meta property=\"twitter:title\" content=\"Refund and Returns \u2013 Flavva Eat Healthy\" \/>\n\t\t<meta property=\"title\" content=\"Refund and Returns \u2013 Flavva Eat Healthy\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@flavva6\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Refunds and returns | FLAVVA Quebec\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Refund and return notes for refrigerated FLAVVA orders in Quebec.\" \/>\n\t\t<meta name=\"twitter:creator\" content=\"@flavva6\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/flavva.com\/wp-content\/uploads\/2026\/04\/flavva-discovery-box-12-pack-1.png\" \/>\n\t\t<meta name=\"og:title\" content=\"Refund and Returns \u2013 Flavva Eat Healthy\" \/>\n\t\t<meta name=\"title\" content=\"Refund and Returns \u2013 Flavva Eat Healthy\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/flavva.com\\\/fr\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#listItem\",\"name\":\"Refund and Returns\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#listItem\",\"position\":2,\"name\":\"Refund and Returns\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#organization\",\"name\":\"FLAVVA\",\"description\":\"FLAVVA makes refrigerated hummus, baba ghanouj, and garlic toum at 1252 Rue Bergar, Laval, QC H7L 5A2. Quebec refrigerated delivery. Free from CAD $60. No US consumer shipping.\",\"url\":\"https:\\\/\\\/flavva.com\\\/fr\\\/\",\"email\":\"info@flavva.com\",\"telephone\":\"+15146177877\",\"foundingDate\":\"2022-03-31\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":1,\"maxValue\":25},\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/flavva.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/flavva_logo-1.png?fit=300%2C300&ssl=1\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#organizationLogo\",\"width\":300,\"height\":300,\"caption\":\"Flavva Logo\"},\"image\":{\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/share\\\/1CAcimsqEJ\\\/\",\"https:\\\/\\\/www.instagram.com\\\/flavvafood\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/flavva\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@flavvafood\"],\"address\":{\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#postaladdress\",\"@type\":\"PostalAddress\",\"streetAddress\":\"1252 Rue Bergar\",\"postalCode\":\"H7L 5A2\",\"addressLocality\":\"Laval\",\"addressRegion\":\"QC\",\"addressCountry\":\"CA\"},\"iso6523Code\":\"0060:243323428\",\"duns\":\"243323428\",\"globalLocationNumber\":\"628634346051\",\"areaServed\":{\"@type\":\"AdministrativeArea\",\"name\":\"Quebec\"},\"priceCurrency\":\"CAD\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#webpage\",\"url\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/\",\"name\":\"Refunds and returns | FLAVVA Quebec\",\"description\":\"Refund and return notes for refrigerated FLAVVA orders in Quebec.\",\"inLanguage\":\"fr-CA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/refund-and-returns\\\/#breadcrumblist\"},\"datePublished\":\"2026-08-07T18:44:24-04:00\",\"dateModified\":\"2026-09-06T11:56:06-04:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/flavva.com\\\/fr\\\/\",\"name\":\"FLAVVA\",\"description\":\"Refrigerated hummus and Mediterranean dips from Laval, Quebec\",\"inLanguage\":\"fr-CA\",\"publisher\":{\"@id\":\"https:\\\/\\\/flavva.com\\\/fr\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Refunds and returns | FLAVVA Quebec<\/title>\n\n","aioseo_head_json":{"title":"Refund and Returns \u2013 Flavva Eat Healthy","description":"Refund and return notes for refrigerated FLAVVA orders in Quebec.","canonical_url":"https:\/\/flavva.com\/fr\/refund-and-returns\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":"&lt;!-- Google tag (gtag.js) --&gt; &lt;script async src=\"https:\/\/www.googletagmanager.com\/gtag\/js?id=G-69XJVZCSR5\"&gt;&lt;\/script&gt; &lt;script&gt; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-69XJVZCSR5'); &lt;\/script&gt;\n&lt;meta name=\"google-site-verification\" content=\"COYY6-0iXaNgCcNWpnBuNKP97PjfeVx-i5a19UJGWCw\" \/&gt;"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/flavva.com\/fr\/#listItem","position":1,"name":"Home","item":"https:\/\/flavva.com\/fr\/","nextItem":{"@type":"ListItem","@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#listItem","name":"Refund and Returns"}},{"@type":"ListItem","@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#listItem","position":2,"name":"Refund and Returns","previousItem":{"@type":"ListItem","@id":"https:\/\/flavva.com\/fr\/#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/flavva.com\/fr\/#organization","name":"FLAVVA","description":"FLAVVA makes refrigerated hummus, baba ghanouj, and garlic toum at 1252 Rue Bergar, Laval, QC H7L 5A2. Quebec refrigerated delivery. Free from CAD $60. No US consumer shipping.","url":"https:\/\/flavva.com\/fr\/","email":"info@flavva.com","telephone":"+15146177877","foundingDate":"2022-03-31","numberOfEmployees":{"@type":"QuantitativeValue","minValue":1,"maxValue":25},"logo":{"@type":"ImageObject","url":"https:\/\/i0.wp.com\/flavva.com\/wp-content\/uploads\/2022\/05\/flavva_logo-1.png?fit=300%2C300&ssl=1","@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#organizationLogo","width":300,"height":300,"caption":"Flavva Logo"},"image":{"@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/share\/1CAcimsqEJ\/","https:\/\/www.instagram.com\/flavvafood\/","https:\/\/www.linkedin.com\/company\/flavva\/","https:\/\/www.tiktok.com\/@flavvafood"],"address":{"@id":"https:\/\/flavva.com\/fr\/#postaladdress","@type":"PostalAddress","streetAddress":"1252 Rue Bergar","postalCode":"H7L 5A2","addressLocality":"Laval","addressRegion":"QC","addressCountry":"CA"},"iso6523Code":"0060:243323428","duns":"243323428","globalLocationNumber":"628634346051","areaServed":{"@type":"AdministrativeArea","name":"Quebec"},"priceCurrency":"CAD"},{"@type":"WebPage","@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#webpage","url":"https:\/\/flavva.com\/fr\/refund-and-returns\/","name":"Refunds and returns | FLAVVA Quebec","description":"Refund and return notes for refrigerated FLAVVA orders in Quebec.","inLanguage":"fr-CA","isPartOf":{"@id":"https:\/\/flavva.com\/fr\/#website"},"breadcrumb":{"@id":"https:\/\/flavva.com\/fr\/refund-and-returns\/#breadcrumblist"},"datePublished":"2026-08-07T18:44:24-04:00","dateModified":"2026-09-06T11:56:06-04:00"},{"@type":"WebSite","@id":"https:\/\/flavva.com\/fr\/#website","url":"https:\/\/flavva.com\/fr\/","name":"FLAVVA","description":"Refrigerated hummus and Mediterranean dips from Laval, Quebec","inLanguage":"fr-CA","publisher":{"@id":"https:\/\/flavva.com\/fr\/#organization"}}]},"og:locale":"fr_CA","og:site_name":"Flavva Eat Healthy  Refrigerated hummus and Mediterranean dips from Laval, Quebec","og:type":"article","og:title":"Refund and Returns \u2013 Flavva Eat Healthy","og:description":"Refund and return notes for refrigerated FLAVVA orders in Quebec.","og:url":"https:\/\/flavva.com\/fr\/refund-and-returns\/","og:image":"https:\/\/flavva.com\/wp-content\/uploads\/2026\/04\/flavva-discovery-box-12-pack-1.png","og:image:secure_url":"https:\/\/flavva.com\/wp-content\/uploads\/2026\/04\/flavva-discovery-box-12-pack-1.png","og:image:width":1254,"og:image:height":1254,"article:published_time":"2026-08-07T22:44:24+00:00","article:modified_time":"2026-09-06T15:56:06+00:00","article:publisher":"https:\/\/www.facebook.com\/flavvafb\/","og:locale:alternate":"en_CA","twitter:title":"Refunds and returns | FLAVVA Quebec","twitter:card":"summary_large_image","twitter:site":"@flavva6","twitter:description":"Refund and return notes for refrigerated FLAVVA orders in Quebec.","twitter:creator":"@flavva6","twitter:image":"https:\/\/flavva.com\/wp-content\/uploads\/2026\/04\/flavva-discovery-box-12-pack-1.png"},"aioseo_meta_data":{"post_id":"5335","title":"Refunds and returns | FLAVVA Quebec","description":"Refund and return notes for refrigerated FLAVVA orders in Quebec.","keywords":null,"keyphrases":{"focus":{"keyphrase":"FLAVVA refunds","score":0,"analysis":[]},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"seo_analyzer_scan_date":"2026-09-06 16:46:46","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2026-08-07 22:44:24","updated":"2026-09-24 14:16:50","focus_keyword":"FLAVVA refunds","additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/flavva.com\/fr\/\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\tRefund and Returns\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/flavva.com\/fr\/"},{"label":"Refund and Returns","link":"https:\/\/flavva.com\/fr\/refund-and-returns\/"}],"_links":{"self":[{"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/pages\/5335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/users\/6074"}],"replies":[{"embeddable":true,"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/comments?post=5335"}],"version-history":[{"count":2,"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/pages\/5335\/revisions"}],"predecessor-version":[{"id":5563,"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/pages\/5335\/revisions\/5563"}],"wp:attachment":[{"href":"https:\/\/flavva.com\/fr\/wp-json\/wp\/v2\/media?parent=5335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}