Privacy Policy Flavva Eat Healthy

Last updated: August 12, 2026

FLAVVA
1252 Rue Bergar, Laval, Quebec H7L 0A1, Canada
Email: [email protected]
Phone: +1 (514) 617-7877

1. Who we are

FLAVVA (“we”, “us”) operates flavva.com and sells refrigerated Mediterranean dips. This Privacy Policy explains how we handle personal information under Quebec’s Law 25 and other applicable Canadian privacy laws.

2. Information we collect

Account & orders: name, shipping/billing address, email, phone, purchase history.
Payment: processed by our payment gateway; we do not store full card numbers.
Communications: messages sent through contact forms or newsletter signup.
Technical: IP address, device/browser type, pages viewed, and cookies described below.

3. How we use information

We use personal information to process orders, deliver to Quebec, provide customer support, prevent fraud, improve the site, and — only with your consent — run analytics and advertising.

4. Cookies and tracking

Under Quebec Law 25, non-essential cookies (analytics and advertising) are set only after you give explicit consent through our cookie banner. You can change your choice anytime via “Cookie settings” in the footer.

Category	Examples	Basis
Necessary	WordPress / WooCommerce session and cart cookies, Cloudflare (security)	Always on
Analytical	Google Analytics 4 (G-G9XJVZCSRS) — cookies _ga, _gid, _ga_*	After Analytical consent
Advertising / marketing	Meta Pixel / Conversions API (when enabled) — cookies _fbp, _fbc; Google Ads _gcl_au; attribution (e.g. sbjs_*)	After Advertising consent

5. Marketing communications

Newsletters are sent only if you subscribe. You can unsubscribe using the link in every email.

6. Sharing and service providers

We use processors (Cloudways hosting, Cloudflare, WooCommerce, payment processor, refrigerated carriers) solely to run the store. They may process data only on our instructions.

7. Retention and security

We keep order records as long as needed for accounting, warranties, and legal duties. We apply reasonable technical and organizational safeguards.

8. Your Law 25 rights

You may request access, correction, or deletion of your personal information, or withdraw non-essential consent. Contact [email protected]. You may also complain to the Commission d’accès à l’information du Québec.

9. Children

This site is not directed to children under 14. We do not knowingly collect their personal information.

10. Privacy contact (Law 25)

Privacy Officer / person in charge of the protection of personal information: [email protected] — FLAVVA, 1252 Rue Bergar, Laval, Quebec, Canada.